Testimonials and Customer Feedback

At BBT UK we spend a great deal of time and effort to ensure all orders are correct and sent promptly. Our Advanced Despatch Service (ADS) ensures that all in-stock items are sent either the same or next working day (often packed and despatched within an hour!) and customers can keep track of their orders at all times.

We know that our customers want their products as soon as possible and so post all items either 1st Class Royal Mail or Next Day Delivery to ensure they are with you as soon as possible. We also post on a Saturday morning to give Friday night and early Saturday customers a chance of getting their orders by first thing Monday.

Thanks to all the customers who have taken the time to get in touch and here's a small selection of their feedback emails:-

Hi. Compliments on your great service, I ordered TUESDAY AFTERNOON, my package arrived WEDNESDAY 8am. FANTASTIC! thanks!
Patricia

Thank you for your reply. As usual, the perfect Customer Services Representative. Customer Service people like yourself who go the extra mile and are friendly, polite, efficient and committed to customer satisfaction and doing their job 110% are few and far between. They are what keep customers like myself happy and returning for more.
Jennifer

The order arrived today, thank you so much for your fantastically prompt and good value for money service. I will certainly be using you again!
Helen

Thank you for your excellent service. I really appreciate you doing this for me. Thank you once again. Regards,
Andrew

Thank you so much for your email. It was very courteous and shows great customer care - not very often you get that these days!
Denise

Thank you for the fantastic service - less than 24 hours!
J Miles

Thank you for your super fast delivery, arrived this am. and only ordered late yesterday afternoon. Will definately be using again.
Isabel

Fab!!!- Thank you once again for your excellent service! - Hope they pay you well!!
Jackie

I would like to take this opportunity to express how impressed I am with your service - Its fast and very efficient - I have ordered items around 4.30pm and the next morning I walked into the office the items were on my desk - pleae keep up the good work
Nomsa

I'd just like to say how good your shopping service was and how quick the delivery was. So thank you and i will be shopping with you again and as i am a beauty therapist i will be recommending you.
Gemma

I just want top say that i am very very very impressed with this site! i made my first purchase yesterday, and recieved my goods when i woke this morning! thank you so much! such efficent service. once again, ta! x
Rebecca

I have received my order this morning - so a short email to thank you very much for the very efficient service. I will certainly be recommending you to my friends.
Moira

I have been really impressed with your company's service. You inform me of the status of my order, you ship the product out quickly and efficiently, and your prices are good. So I have recommended you to other people I know who use Skin Doctors products.
Steve

Order received. Thank you for your quick response and updates - excellent service, now looking forward to using the product and achieving desired results.
Joy

Thanks you very much - what good customer service - you are truly a dying breed!
Kathryn

Wow! Received my order this morning - how quick is that? Very many thanks for your incredibly efficient service.
Sue

Supersonic Delivery! -Really cannot praise you highly enough. Thank You
Tina

I received the outstanding item from my order today, along with extra goodies (thank you so much).
Your customer service is the best that I have ever come across. You always go the extra mile that makes shopping with you an absolute pleasure.
Thank you,
Sue McDonald

Testimonials Last updated 23rd April 2007